ADELAIDE INTERNATIONAL YOUTH FILM FESTIVAL

PRIVACY POLICY

LAST UPDATED: 28/2/2017

 

 

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in Australian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website

What personal information do we collect from the people that visit our website?

When registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site or enter information on our site.

 How do we use your information?

We may use the information we collect from you when you register or sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your enquiries.
  • To administer financial transactions, survey’s or other site feature.
  • To send periodic emails regarding project updates relating to the Spirit of Woman organisation and any other relevant information regarding the organisation.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Spam Blockers, Word Fence, Woo Commerce

All transactions will be processed through a secure gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us process payments. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:

If you disable cookies off, some features may be disabled and turn off some of the features that make your site experience more efficient and some of our services will not function properly.

Third-party disclosure:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We do specifically market to children under 18.

In order to be in line with the Australian Privacy Act we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

We also agree to the right of the individual to complain or to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Adelaide International Youth Film Festival has a dedicated Privacy Officer to handle such complaints and resolve issues of data breach promptly.

SPAM ACT

The SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  •    Send information, respond to inquiries, and/or other requests or questions.
  •    Market to our mailing list or continue to send emails to our supporters after the original transaction has occurred.

To be in accordance with SPAM ACT we agree to the following:

  •    NOT use false or misleading subjects or email addresses.
  •    Identify the message as an advertisement in some reasonable way.
  •    Include the physical address of our business or site headquarters.
  •    Monitor third-party email marketing services for compliance, if one is used.
  •    Honour opt-out/unsubscribe requests quickly.
  •    Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails

  • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.


Privacy Policy Updates

Adelaide International Youth Film Festival reserves the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Contacting us

Adelaide International Youth Film Festival welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Contact

Alex Graham

Marketing Manager

Adelaide International Youth Film Festival

Phone: +61 421 388 080

E-mail: alex.graham@aiyff.com.au